Refund & Shipping Policy | Omar of the Orient

Pre-Order — Refunds Available Prior to Shipment This is a pre-order for a book currently in production. Refunds may be requested at any time before your order has shipped, or if shipping is delayed beyond the expected date of April 2027.

Pre-Order Policy

When you place a pre-order for The Entire History of Islam, you are funding the creation and production of this book. This is a pre-order — the book is currently being written and will be shipped upon completion. Your payment goes directly toward completing the project.

Expected Delivery

We are working hard to complete The Entire History of Islam and expect to begin shipping physical copies in April 2027. We will send regular email updates to all pre-order customers as the project progresses.

What You Are Purchasing

One physical copy of The Entire History of Islam per unit ordered
Your name printed inside the book — only available for the first 3,000 orders (if provided during checkout)
Shipment tracking number sent via email once your order is dispatched

Refund Eligibility

Refunds are available under the following circumstances:

You request a cancellation before your order has been shipped
Your order has not shipped by April 2027 — you may request a full refund at any time after that date
You were charged incorrectly (duplicate charge, wrong amount, etc.)
The project cannot be completed — all pre-order customers will receive full refunds

Refunds are not available after your order has been dispatched and is in transit. To request a refund, contact us at info@omaroftheorient.com.

Shipment Tracking

All orders will be shipped with a tracking number. Once your order has been dispatched, you will receive a shipping notification via email with your tracking details. Estimated shipping start: April 2027.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

After placing your order, you can review your shipping details on the View Order page on our website.

If your shipping address is incorrect, please contact us immediately at: info@omaroftheorient.com

Address changes can only be made before the order has been shipped.

Orders will be shipped to the exact address provided at checkout. We are not responsible for packages that are lost, delayed, or undeliverable due to incorrect or incomplete addresses provided by the customer.

If a package is returned to us because of an incorrect address, we can reship the order once the correct address is provided; however, additional shipping fees may apply.

Import Duties & VAT

International customers may be responsible for import duties, customs fees, or VAT upon delivery. These charges are determined by your local customs authority and are not included in or collected at checkout. We are not responsible for delays caused by customs processing. Please check your country's import regulations before placing an order.

If the Book Is Not Delivered

We are fully committed to completing and delivering this book. In the unlikely event that the project cannot be completed, we will issue full refunds to all pre-order customers.

Contact

For any questions regarding your order, please email us at: info@omaroftheorient.com